We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.
Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.
Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.
You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:
• Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office.
• We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.
• You may see that our waiting room will no longer offer magazines, children’s toys and so forth, since those items are difficult to clean and disinfect.
• Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.
• We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at office number or visit our website at web address. Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.
Treatment costs will vary depending on the particular treatment you receive. But we will discuss the cost and payment options with you before we start your dental treatment regimen. You will never have surprises when it comes to your bill. The choice is always yours.
We offer affordable payment plans
We want to help you receive the dental care you deserve. Your smile is as important to us as it is to you. LoveJoy Dentistry will work with you to place the care you need within your budget. We also have financing options available so you can get the aid you need, when you need it.
We accept most insurance plans and major credit cards
If you need assistance or have questions about your insurance policies or claims, our staff is knowledgeable and always available to help you. We want you to get the most out of your budget, so we work with your insurance provider to ensure you get the best coverage available to you.
Our office accepts cash, American Express, Discover, MasterCard, Visa, and CareCredit. Want to know more about our dental insurance policies? Our office staff will be happy to help you, so give us a call!
We partner with Care Credit to provide you with the most affordable options. We want to help you receive the dental care you deserve. Your smile is as important to us as it is to you. We will work with you to place the care you need within your budget.